Privacy Policy

Cactus Oil LLC recognizes the importance of protecting personal information and has established a privacy policy regarding the handling of personal information in the services provided on this website (hereinafter referred to as "the Service").
We will protect personal information by establishing a system for personal information protection and ensuring thorough awareness and efforts toward the importance of personal information protection.

Article 1 Definition of Personal Information

1. "Personal information" refers to "personal information" as defined in the Personal Information Protection Law, which is information about a living individual that can identify a specific individual through the name, date of birth, address, telephone number, contact information, and other descriptions included in the information.
2. Among personal information, "history information and characteristic information" refers to information other than "personal information" as defined above, including services used, products purchased, pages viewed, advertising history, search keywords, date and time of use, method of use, usage environment, postal code, gender, occupation, age, IP address, cookie information, location information, and individual device identification information.

Article 2 Method of Obtaining Personal Information

1. The Service may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when users register for an account. We may also obtain transaction records containing users' personal information and payment-related information from our partners (including information providers, advertisers, ad distributors, etc., hereinafter referred to as "partners") and others, which have been made between users and partners.
2. For users of the Service, we acquire history information and characteristic information such as services and software used, products purchased, browsing history of pages and advertisements, search keywords, date and time of use, method of use, usage environment (including communication status of the device and various settings for use when using via a mobile terminal), IP address, cookie information, location information, and individual device identification information when using our or our partners' services or browsing pages.

Article 3 Purpose of Obtaining and Using Personal Information

The purposes for obtaining and using personal information in the Service are as follows:
1. To display registered information such as name, address, contact information, payment method, services used, products purchased, and their prices, in order for customers to view and correct their own registration information and usage status.
2. To use contact information such as name, address, and email address for sending notifications and products to customers, and for contacting them as necessary.
3. To use information such as name, date of birth, address, telephone number, bank account number, credit card number, driver's license number, and results of delivery-certified mail to verify identity.
4. To use payment-related information such as the name and quantity of purchased products, the type and duration of services used, the number of uses, the billing amount, name, address, bank account number, and credit card number, for billing product charges.
5. To display registered information on input screens and to transfer it to other services (including those provided by partners) at the customer's instruction, to facilitate data entry.
6. To deny use of the Service to customers who violate the terms of use of the Service, such as by delaying payment or causing damage to a third party, or who attempt to use the service for fraudulent or improper purposes, by using usage patterns, name, address, and other information to identify individuals.
7. To use information necessary for providing services to customers, such as inquiry content and billing information, as well as customer service usage status and contact information, to respond to customer inquiries.
8. Purposes incidental to the above uses.

Article 4 Management of Personal Information

We will keep your personal information accurate and up-to-date, take necessary measures to prevent unauthorized access, loss, damage, alteration, or leakage of personal information, including maintaining security systems, developing management structures, and thoroughly training employees, implement security measures, and strictly manage personal information.

Article 5 Disclosure of Personal Information

1. When a customer requests disclosure of their personal information, we will disclose it without delay only to the customer. However, if disclosure falls under any of the following, we may not disclose all or part of it, and if a decision is made not to disclose, we will notify the customer without delay.

If there is a risk of harming the life, body, property, or other rights or interests of the customer or a third party.
If there is a significant impediment to the proper execution of our business.
If it would violate other laws and regulations.

2. Notwithstanding the preceding paragraph, we will not, in principle, disclose information other than personal information, such as history information and characteristic information.

Article 6 Provision of Personal Information to Third Parties

1. Personal information entrusted to us by customers will be managed appropriately and will not be provided to third parties without the prior consent of the customer, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.

When required by law.
When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the individual.
When it is particularly necessary to improve public health or promote the sound upbringing of children, and it is difficult to obtain the consent of the individual.
When it is necessary to cooperate with a national agency, local public entity, or a person entrusted by them in executing affairs stipulated by law, and obtaining the consent of the individual may hinder the execution of such affairs.
When the following matters have been announced or publicized in advance:

The purpose of use includes provision to third parties.
Items of data provided to third parties.
Means or method of provision to third parties.
Cessation of provision of personal information to third parties at the request of the individual.

2. Notwithstanding the preceding paragraph, the following cases shall not fall under the category of third parties:

When the Service entrusts all or part of the handling of personal information to an extent necessary to achieve the purpose of use.
When personal information is provided due to business succession through merger or other reasons.
When personal information is jointly used with a specific person, and the individual has been notified in advance or has been placed in a state where they can easily know the fact, the items of personal information jointly used, the scope of persons jointly using it, the purpose of use by the user, and the name or designation of the person responsible for the management of said personal information.

Article 7 Security Measures for Personal Information

The Service takes thorough security measures to ensure the accuracy and safety of personal information.
We constantly gather information related to personal information protection and strive to implement the latest security measures.

Article 8 Correction and Deletion of Personal Information

1. If a customer believes that their personal information held by the Service is inaccurate, they may request the correction or deletion of said personal information through procedures stipulated by the Service.
2. If the Service determines that it is necessary to respond to a request from a customer as described in the preceding paragraph, it will correct or delete the relevant personal information without delay and notify the customer of this.

Article 9 Suspension of Use, etc., of Personal Information

If a customer requests the suspension or deletion of use (hereinafter referred to as "suspension of use, etc.") of personal information on the grounds that it has been handled beyond the scope of its purpose of use, or that it has been acquired improperly, we will conduct the necessary investigation without delay, and based on the results, suspend the use, etc., of the personal information and notify the customer of this. However, if the suspension of use, etc., of personal information incurs significant costs, or if it is difficult to implement the suspension of use, etc., we will take alternative measures.

Article 10 Compliance with Laws and Regulations and Changes to the Privacy Policy

1. The Service will comply with Japanese laws and other norms applicable to the personal information it holds.
2. The content of the Privacy Policy may be changed without notice to users.
3. Unless otherwise specified by the Service, the revised Privacy Policy shall take effect when it is posted on this website.

Article 11 Personal Information Management Officer

Cactus Oil LLC Kazumi Morishima

Article 12 Inquiries

For inquiries regarding the privacy policy and handling of personal information in this service, please contact the following window:

Cactus Oil LLC
Address: 4-3-30-301 Nishikasai, Edogawa-ku, Tokyo 134-0088
TEL: 03-6456-0463
E-MAIL: dabab@cactusoil.co.jp